October 2008    They've changed names, apparently - I am very concerned after reading about Riddle & Associates. I received a letter from them under the name RIDDLE & WOOD, Sandy Utah attempting to collect on a debt. The account is mine; however, the amount is way too high. Their logo is identical to the one on the Riddle Law website except it now says RIDDLE WOOD in the block instead of just Riddle. The address is PO Box 1187 and the phone number listed is 1-800-225-5050. They are located in Sandy, Utah but I can't find anything about the firm on the Internet, even a physical address.

August 2008   I have been receiving calls from Riddle & Assoc. for about 1 month now. I am not in debt to anybody so I know that this is a bogus call. I have never had direct TV of any kind...only cable. We need to get these people to stop what they are doing....it is beyond harassment, especially since I haven't even ever had direct TV!

July 2008   Riddle & Associates are now blanketing Florida consumers with phony DirecTV bills due. Our association meeting today determined that 43 people of the 125 or so in attendance had received similar threatening letters dated July 14, 2008 from Riddle for approx. $348.00. We have an attorney standing by for them to cause a problem for any of the 43.

July 2008   Good news Riddles office was raided by the FBI on Friday couldn't happen to a better bunch of folks. their office is in the building next to a friend of mine he saw 40 agents storm in.

July 2008  I began getting automated calls on my cell phone from Riddle and Associates. I called 7 times in attempt to have my number removed from their list as I am not (and never heard of) the person they are trying to reach. Each time I was either hung up on or told my number would be removed. Of course, the calls continued. On my 8th call I spoke with Borelo at extension 7365 who was very rude and condescending. I immediately asked to speak with his supervisor and then was transferred directly to his voicemail. I then called Borelo right back and explained that if I did not speak with a 'human' supervisor, my next 2 calls were to the Attorney General's Office and the Board of Bar overseers. I was then transferred to supervisor Joe Connor at extension 7392. Joe Connor was more rude and more condescending than Borelo. I explained that if I received one more call from his office that I would be reporting not only his employer, but him as well. He mockingly stated that he 'was so scared' and he was done speaking with me. If Borelo and Joe Connor just had an ounce of respect, I would not be posting this message. However, they did not.

July 2008  We have retired and moved to another state but we still own our previous home so our children are getting phone messages for my husband to call 800-225-5050 6 AM to 7 PM MST and Weekends 6 AM to 2 PM, Law Firm of Riddle and Associates. I called today and, after giving the reference # the man said, "do you have his birth date and social security #?" and I said, "Yes, but I am not giving them to you - I do not know you." He said, "Then I cannot help you" and hung up although I tried to answer him. So I called again, hoping to get a better person to talk to. He asked to talk to my husband and I told him he was at an appointment. He said, "Then I will call him tomorrow" and hung right up while I was trying to tell him we have excellent credit, I had checked the credit reporting agencies and there is nothing there and he wouldn't be able to get a hold of us as they were calling our old number. There are millions of men with my husband's name and I am sure they have mixed us up with someone else. We don't even know what they want. I do not know if they copied down our phone number when I called. [The city and state I have put is the old address because I don't want these scum bags to know the new one - just in case they read this website, too.]

June 2008  I received a letter from Riddle -- it's dated two weeks before it was received here! Either they're playing with dates or they can't keep up with the printer that's printing out this bogus material!

This is confusing: The letter says "no attorney with this firm has personally reviewed the particular circumstances of your account", but, there is a charge of Attorney/collection Costs of $129. Bogusness aside, I thought you'd be interested in the address on the letter head:

P.O. Box 1187   Sandy, Utah 84091-1187

The only phone # is in the body of the letter (so one can "work out arrangements") -- it's 1-800-225-5050.

Thanks for info on all these Scumbags, Bud & Staff! :)

May 2008  I received a phone call from Riddle & Associates on a matter of a balance on a credit card. This credit card was in my name, but my ex-husband was not paying our bills (I didn't know this til recently). That is why he is my ex-husband now. Anyway, I explained to the representative I am in a legal battle with my ex and had no money to give right now. The first representative asked if I had any questions and then told me to have a nice day and hung up. I didn't want to be served with court papers, so I called them back and spoke to another person. This person was worse than the first. I tried to explain to her I would like to take care of this matter, but couldn't right now and asked what I could do. She was rude and hateful to me. I am not that kind of person, but I felt like I needed to stand up for myself, so I did. This complaint is something only to make me feel better. I know that there is nothing that can be done about these people that say they are there to help you but turn around and yell at you. I will have to deal with them for the next 3 months. I sure hope things don't get worse.

2007  Riddle and Associates called my home in excess of one hundred times looking for a relative. On each occasion, I advised the consultant he does not live here and, because it is not my responsibility, I will not give him location information. The associate then goes on to claim that I am pretending not to be him, but, since he can not "secure" the account, will not discuss anything with me and terminates the call. They will not remove me from the database; they will not discuss anything with me; they simply insist on calling here and harassing me.

2007  Again, in reference to Riddle & Associates: According to the Fair Debt Collection Practices

Debt collectors may not: Falsely imply that they are attorneys or government representatives...

2007  I have just received (last night at 831 local time) a call on my cell phone (new number as of a month ago) a call for a person I do not know saying they were collecting on a debt owed. This is the third time I have called them back. Every time they call me, I am charged for the minutes. It is very frustrating. Last night, I pushed "0" to be connected with an operator but was told that I needed to call back when they are open-why even offer that option if it is not valid? Only one of several questions that go unanswered. The first call I made to them, I explained to a woman (who did not give her name) that I was getting calls on my cell phone and being charged the minutes...she hung up on me. I then called back to be told that I would be deleted from the computer. I have gotten 2 more calls and talked to a man named Nick today who informed me he was the only Nick at the law firm. He said he would remove me from the call list-but that it would take 24 hours. I asked to speak with a supervisor. He told me that was not necessary, he had taken care of it. I asked to speak to a supervisor. He told me he was "disconnecting this call". I said," don't you dare hang up on me. I want to talk to a supervisor." He said" I am not hanging up on you, I am disconnecting this call". I said," I want to speak to a supervisor...are you telling me you do not have one?" He said, " It is not necessary. Your number will be removed within 24 hours". I said ," I have been told this before. I want to talk to a supervisor." He said," I am disconnecting you". I said," Are you in Utah?" He said "yes" and disconnected me. I want to write to them and tell them what happened, but after reading your blog, I think it would be fruitless. And, I really do not want them to get hold of any of my info--obviously the bottom feeders are better at research than we are. Is there anything else I can do? Thank you for letting me blow off steam.

2007  I had received an inquiry report from Experian, that they had also made attempts to collect for a DirecTV bill that had been paid in full. I still receive letters of collections from both places. (from DirecTV and riddle & associates). It has became a huge problem for me, with working on resolving my credit issues. I was forced to finally work with an attorney to correct this situation, and still awaiting for closure.

2007  I have been getting calls from Riddle recently. I get a call about every 2 weeks, asking for some Hispanic name.  At first I thought it was a joke. I have had this number (a cell phone number) for 3 years now. All I can figure is some idiot used my phone number when they got credit or something. I don't ever answer it, after reading about Riddle, I won't. I wish I could get it to stop, but it seems like I'm just going to have to ignore it.

2007  More than two years ago my wife and I lived in Savannah, GA. There we had an account (in my wife's name) with Comcast for cable and internet. When we left Savannah we went down to the local office and turned in the cable box and paid the balance on the account (or so we thought).

A month or so ago my wife received a letter from Riddle and Associates saying she owed 32 dollars, plus another 90-something dollars in attorney's fees (there was no mention in the letter as to what the bill was for). When she called Riddle and Associates, they told her that it was for an old Comcast bill.

I called Comcast's Savannah office and a woman there pulled up the account and said there was an outstanding balance of $32. (This was the first we'd heard of an outstanding balance--we thought we'd paid it off. And if Comcast had sent a bill to our Savannah address it would have been forwarded to Massachusetts.) The woman at Comcast assured me that if I paid the bill, they would send an updated list to Riddle and Associates, and we would no longer owe anything. I paid the bill over the phone using a credit card. However ... we're still getting calls from a "Mr. Evans" at Riddle and Associates. He says that Comcast has informed them that we paid the bill, but he insists we still owe them for attorney's fees.

My wife and I pay our bills--when we know about them--and we paid Comcast as soon as we found out the bill was legitimate. But are we still on the hook for these "attorney's fees"...? We don't want this to end up her credit report, but after reading some of the comments on this site, I'd be afraid to pay Riddle and Associates anything.

2007  My husband and I have recently moved and started getting phone calls from Riddle asking for someone else and stating they owed money. Pre-recorded calls every day. Eventually there was a message stating that if we were not the person they were calling to call them back and they would remove our number from their database. We called - twice - in the hopes of ending the harassing calls. HUGE mistake. They told us they would stop calling for the person in question - which they did - but a couple of weeks later they started calling our number asking for my husband, they sent a letter stating that he owes $241.62 on an old Sprint account - from 2001 - plus $125 in attorney fees! This account was paid off years ago. I only recently found out they can get all kinds of information when you call from your home or give your home number. Is it possible that when we called back they were able to get enough information from our return call to check on "outstanding" debt on my husband? The phone is in his name, and it seems like too much of a coincidence that it is the same company that was calling before. Also, the letter states that their client is AFNI, another sleezeball collection company that does this same kind of crap.

2007  The "law firm" of Riddle & Associates" has been calling my home phone many times a day for more than a year now. They are looking for someone that I do not even know. Nobody by that name has ever lived here or had this phone number. I assume that they are calling because my initials match those of the person they are looking for. Today, the phone message kept playing, and playing and playing over and over again. They do not answer the number that they say you can call if you are not the person they are looking for. This is harassment, pure and simple! Short of changing my telephone number, how can I get rid of these calls? These people obviously don't care if they are bothering the wrong people. THEY should be sued, for millions!

 I am so glad to see I am not the only person Riddle & Associates is trying to threaten to pay a nonexistent DirecTV bill. In July 2006 I received one of their messages on my answering machine. I called back to ask what the message was about. I was told that I owed $138 TO DirecTV and $98 for attorney/collection costs. I informed the lady that I cancelled my service in August of 2005 and had not received any bills after that and had no service after I called. She told me that I could dispute the debt by sending letters to Riddle & Associates and Direct TV which I did. I continued to receive messages. I then received a letter from Riddle stating I should find all of the information DirecTV has provided them as validation for the referenced account. The letter from DirecTV stated that my account was disconnected in December of 2005 for non-payment and could find no evidence of a prior request for my service to be disconnected. The only other info sent was a "ledger" with service codes, dates and prices. No copies of actual bills. When I called Riddle & Associates to tell them that I did not feel that the "ledger" was not validation of a debt, the "gentleman" I tried to speak to was rude and ignorant. Every time I tried to speak he started reading off my previous addresses and said I had DirecTV service at those addresses, which I didn't. That I am a homeowner, which I'm not. And told me my age and said I should grow up and pay my bills. WHAT AN IDIOT!!!

My son in Philadelphia got a message from these folks for me, (I have not lived in Philadelphia since 2001, my boys are in my house there). When I called them (on June 8), to see what they wanted, they claimed I owed over a thousand dollars to PECO, (Philadelphia Electric Company) from 1995!!! I was widowed in 1995 and left in a great deal of debt which I have worked over the past 11 years to get out from under. Still working to clean up the credit rating. I do not owe PECO any money. I told them this on the phone. Suddenly I am talking to a dial tone. I figured they realized I was not going to be suckered into paying a supposed 11 year old debt which I don't owe.

THE FOLKS AT RIDDLE & ASSOCIATES HAVE NO PROBLEM GETTING YOUR MONEY BUT HEAVEN FORBID, YOU SHOULD NEED ANYTHING IN WRITING REGARDING THE FACT THAT YOU HAVE PAID OFF YOUR ACCOUNT, YOU WILL NOT GET ANY RESPONSE! I HAVE BEEN TRYING TO GET A "WRITE-OFF" LETTER SIMPLY STATING THAT THIS ACCOUNT HAS BEEN PAID SINCE APRIL 6, 2006. IT IS NOW APRIL 25, 2006. I HAVE RECEIVED NOTHING VIA FACSIMILE AS REQUESTED, NOTHING IN THE U.S. MAIL, NOT EVEN A TELEPHONE CALL TO ASK ME IF I HAVE RECEIVEDTHE FAX I REQUESTED NEARLY A MONTH AGO. IF THERE IS ANY OTHER WAY FOR ANYONE
TO PAY THE ACCOUNT IN ARREARS, I SUGGEST YOU DO SO. THIS PLACE IS IRRESPONSIBLE
NON-RESPONSIVE AND FOR LACK OF A BETTER WORD - SLACKERS! THE ABSOLUTE WORST!!!!

Bud Hibbs Staff Response:  Most thieves won't write you after they've stolen your wallet.  It's just bad practice.

One year ago this month, Riddle and Assoc have been harassing me, six days a week with a recording and two personal contacts. Never have they sent me an invoice for a $16,000 bill I'm supposed to owe Visa, which I don't; I don't owe anyone, anything.

Today I'm filing a claim with the State's Attorney General's office, and I was informed, that Riddle and Assoc. were by federal law, supposed to have sent me a letter five days in advance of their harassment calls, which they didn't do.  (Bud Hibbs Staff Response:  Written confirmation comes AFTER the phone contact.)

Anyone who is bothered by this people, should file a complaint with their state's attorney general, and Federal Trade Commission.

It is interesting that Riddle and Assoc. are located in Draper, Utah 84020, and that the Utah State Prison is also located in Draper, Utah 84020. Is this the home of Jessie L. Riddle's employees?

I was contacted recently by Riddle & Associates about an account that they claimed my husband opened in 2005. They claimed it was a bank account and the amount was for around $5000.00. I told them there was no account opened in 2005 for that amount and they went on to explain that it was an account that they had taken over that was opened in 1996 for an auto loan. I told them that they were mistaken. The guy went on to say he would call my husbands supervisor. I told him to not call anymore, to send me proof of this debt in writing. He refused. My husband is deployed to Iraq, and he insisted that he would call his commander. I told him to go ahead. He proceeded to yell at me "n***er b***h, pay your bill". He did this for about a couple of minutes so that I could not get a word in. He hung up the phone and called me 4 times hanging up in my face. I tried calling the company, they refused to give me an account number and I was told by a supervisor, that the guy who was harassing me name was Mr.Jett, after I had asked a few times. This happened on 2/25/06.I can't believe that this company would allow this type of harassment.

I paid a debt I thought I owed to Riddle and Associates and settled the matter I thought. They turned around said they sold the account after they took the money and say it is my problem to prove it. What can I do?

Bud Hibbs Staff Response:  We advise against paying any debt collector until they have verified the debt to you in writing to your satisfaction.  Debt collectors are now passing debts from one office to another and the demand for paper is so great, they'll sell debts they've already collected on.  There seems to be no moral boundary for these folks.

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