October 2008    Phone Spoof's site says: Can calls be traced back to me?  Your financial, personal and call records are all confidential and are untraceable. However, if there is illegal activity and we are served with a subpoena, we will cooperate with the court.  so everyone needs to sue this company so we can truly find out who they are.


found your website after paying the final charge. I too was also brow beat into thinking I would have a "County Officer" knock down my door and throw me in jail . The only reason I even agreed to call them back after their vulgar, rude phone calls is one of the crooks got a phone number to my estranged sister and harassed her. I had to call them and tell them to never contact her again. So the moral of my rant is I am now out $500.00 because I believed these uneducated vulgar fools. I just pray these people will be stopped and will leave good people alone.


August 2008    I have been receiving phone calls about a discover card bill from 1994. The number 678-916-5966 is the phone number that the calls are coming from and when they started last week I put them aside thinking I would call them back after the weekend however when I went to my cottage in NH. my brother who lives there and my cousins had all been receiving calls asking about me so I decided that I should call them back right away so no more of my relatives would be informed about a civil suit being filed against me that I had no idea what it was.
Upon calling the number back I was informed about the discover card debt. and that it was turned over to a law firm and that RSI was the collection agency.

They said they would be having my wages garnished and getting an audit done of all my assets unless I came to an agreement with them about payment of this dept. right then. They knew my ss# and some other personal info about me so I was beginning to believe them however after telling them that I was not going to do anything without first calling Discover they said fine but that Discover would not talk to me because the acct. had been taken over by the law firm Murray, Bradshaw & Assoc. My wife Googled the phone number last night and we could not believe what was there. Apparently Channel 5 had a clip about this company for trying to swindle an elderly couple in Tenn... July 29th 2008 but if you look at all the information that has been posted about this company and it's alias's and bad practices and threats to people and there property and family it just seems wrong that with all the technology that we have for spying and catching people all over the world we can't stop at the very least this one company. Just look at how many people are being harassed and scammed by RSI or the other alias's they use and most of them file complaints but don't seem to get any results from anyone. It may not help me as I am already dealing with their crap but there must be something that can be done so somebody else might be spared the harassment.


August 2008    THEY REACHED ME AT SEVERAL DIFFERENT PHONE NUMBERS TELLING ME THAT I WAS BEING SUED BY MURRAY BRADSHAW AND ASSOCIATES LAW FIRM IN GEORGIA FOR A CREDIT CARD I'D TAKEN OUT MORE THAN A DECADE AGO THAT WAS CHARGED OFF OF MY CREDIT. I WAS SCARED, GAVE THEM MY ACCOUNT # AND AGREED TO PAY THE BILL, BEFORE REQUESTING PROPER DOCUMENTATION TO BE SENT TO ME. AFTER I RECEIVED A PHONY TYPE WRITTEN LETTER FROM THEM, I CALLED THEM AND DID SOME ONLINE INVESTIGATING OF MY OWN AND FOUND OUT THAT THIS WAS A SCAM IN ORDER TO TAKE HARD WORKING TAX PAYER'S MONEY FOR OLD CREDIT ACCOUNTS THAT WERE NO LONGER ELIGIBLE FOR PAYOUT. WHEN I CALLED THEM IN ORDER TO REQUEST DOCUMENTATION TO BE SENT TO ME, THEY REFUSED TO GIVE ME ANY INFO, NO COURT RECORDS, NAME OF COMPANY SUING OR ANYTHING STATING THAT I'D ALREADY AGREED TO PAY THE SETTLEMENT AMOUNT. THAT I WAS TO ONLY REFER TO THEM IF I'D HAD ANY QUESTIONS. THE LAW FIRM IS FAKE, THE COMPANY NAME IS FAKE AND THEIR RECOVERY COMPANY NAME IS ALSO FAKE. THEY ARE BASED OUT OF BUFFALO, NY, BUT CALLS ARE ROUTED TO A FAKE GEORGIA #. I FOUND OUT THAT THE ADDRESS LISTED IS SOMEONE'S PRIVATE RESIDENCE AND THAT THE PHONE NUMBER LISTED IS FOR AN INDIVIDUAL, NOT FOR A COMPANY. I CLOSED ALL OF MY ACCOUNTS AND WANT TO FILE AGAINST THEM AS BEING A FRAUDULENT PROCESSING COMPANY. I'VE ALSO FILED COMPLAINTS WITH THE BETTER BUSINESS BUREAU AS WELL AS THE FEDERAL TRADE COMMISSION.


August 2008    They call me every day and leave a message on my answering machine (I don't pick up when they call) that some one has a complaint against me and that I have 48 hours to call them back at 678-916-5965. The girl states that if I do not respond than they will proceed with legal action against me for the complaint in some county I have never even heard of. They are very rude in their messages and are blatantly breaking the law with their threats.


August 2008    I was contacted by a company claiming to be "RSI Investigative Services" trying to collect on a civil suit filed against me from a delinquent Discover credit card account. I did not give them any information, however they attempted to target me for extortion claiming that I could pay now or face a court summons. The phone number they used was 678-916-5965. I googled the number and there is a lot of information out there on these scammers. Please shut them down.


August 2008    I am writing in response to a phone call I received from my ex-husband who got a call from Murray, Bradshaw and associates regarding a debt from discover for my brother. My brother has cerebral palsy and has not opened an account with discover, when my ex-husband called me to tell me that a collector was looking for my brother, he was not happy about having to deal with these people and why were they calling someone I have not been married to for years. My brothers last name is completely different and had never given anyone my ex-husbands information, he can barely remember his own phone number. I called these people to find out what was going on. they were very threatening and said that they were going to file criminal charges against my brother and that if he didn't pay something immediately that i would be an accessory to his "fraud", it was all i could do to not laugh out loud at these people. they were trying so hard to be intimidating that i told them that what they were doing was against the law, and that in Alabama there is a 2 year statute of limitations on debt collection and the last i heard that there is no more debtors prison, also when i ask for an address to send him a letter to stop contacting us, he hung up on me. that is when I got angry and did some research and found this website.


August 2008    A Kelly Preston called my wife's deceased brother's home and told them my wife was being sued for theft and fraud and left a case number. We have no idea what this is about. The person's name was a Kelly Preston and the number was 678-916-5966 x 706.


August 2008    I had a very similar experience as everyone. I got a message from a woman saying I was going to be sued. I called back, and talked to a loser who said his name was Larry Winston. He tried to scare me into paying for a Discover account that's about 12yrs old. He even went as far as to say that they would make sure that I would be audited by the IRS if I didn't pay!!! I told him that I knew what he was doing is illegal, and when I started asking him questions about who and where they were, and that I would be contacting the AG's office, they hung up on me.

If so many people are being targeted illegally, WHY IN THE WORLD ARE THEY STILL OPERATING?!?! It infuriates me to know that they are scamming so many people out of so much money (I read somewhere they make $250k/yr!!!!) It also makes me angry how easily they were able to wreck my peace of mind!!

Why are they still open? How can we really shut them down, and put them in jail, and TAKE THEIR MONEY!?


August 2008    My mom got a call from 678.916.5965 about a fourteen year old debt from Discover that I had. A man named Tim told my mom that I needed to get in touch with them ASAP or I would end up being summoned for court. My mom asked why and what kind of debt I was in. They told her all of my info which is against the law) and told her that they had been in touch with me several times when I cannot recall), and that I was unreliable and they wanted there money. This pretty much freaked my mom out, and she called me crying thinking I owed this money. It got me angry, first they called my mom, and second they gave out private info. Here I was thinking I would have to borrow against my retirement to pay off a debt.

I am glad I did some research on this company, and debt limitations. The state of Alabama open-ended limitation is three years. My last payment was FOURTEEN years ago. I know it's not right not to pay off your debt, and it follows you for a while, but these people are scum.

I have all my proof documented and now i am going to contact the Alabama State Attorney General and play hardball with these folks. Funny thing is that if my debt and credit is so horrible, how could I by my wife a new car? 


July 2008    I received a call from this number, 678-916-5965. The person stated that I had a civil suit against me by Discover for a debt around 10 years old. After several phone calls between me and the rude investigator, I felt suspicious. I researched the number and the company and came across numerous complaints. I have filed a complaint with my state's attorney general and am planning on filing a complaint with the BBB. I will update once I find out more.


July 2008    A woman left messages twice to threaten a civil judgment against an unrelated person who to my knowledge has been deceased for a number of years exceeding the statute of limitations in my state. This person never lived at my address, if it is the same person--it wasn't me. Nevertheless, the extortionist left a message that if they did not receive a call within two days, they would assume that whoever they left voice mail with was the person against whom they were threatening legal action. They may have to kill themselves in order to collect from the deceased alleged obligor in the afterlife.


July 2008    My father in law called me two nights ago stating some lady named Jessica called and left a message for me (using my maiden name) to call right away at the 404 number and left a case number. i called the number to see what it was all about and some woman (not Jessica) answered the phone and asked for the claims #. i gave it to her and she asked me if i had been served (which i haven't). she then told me that i was being sued not once but twice on fraud and malicious intent and a bunch of other crap. she couldn't tell me why or give me any other details. she said i would have to call back during business hours and talk to someone else. i never called back but i guess they had caller id b/c today 12/08/07 some other lady called me and left me a message stating that either i needed to call them back or my lawyer does b/c I'm being sued and "good luck". i thought it all sounded strange so i did some Google searches and found a forum with lots of complaints from these people and everyone seems to have the same story. that forum led me to you guys. these claims America people are scum and deserve to go to jail


July 2008    This company violated the Texas Debt Collection Act. They called at least 4 of our relatives in different parts of Texas and disclosed false, personal information, about my wife’s financial data. Each time they left a case number and stated we were being sued and they were issuing a court summons and that we needed to call them back to avoid going to court. When I called them they claimed she owed $5,000 on a Providian Discover card from 1993 with the last date of activity in 2002. In Texas the SOL is 4 years. After calling them back, I explained that we did not owe any money and that they should send a letter with the necessary documentation so we could dispute it. I explained even if we did owe the money it was beyond the statue of limitations. They responded and said that they were not debt collectors and that the SOL did not apply to them. They hung up on me. Then they continued to call our relatives for weeks stating we were being sued and they needed to speak with us. How can they keep doing this? So, I called them again today and they said that they were issuing an arrest warrant in 72 hours for my wife and they would see us in court. After visiting your site I decided that I would call them once again. This time I asked them for their address and the gentleman actually said he did not know it. I said you don’t know your own address, and he said no and that I would have to speak with his supervisor. After that I was placed on hold and then they hung up on me. I called back and they hung up again. I have at least one recording stating we were being sued and they left all the information on the answering machine for me to call her back. Thanks for getting the info out that these are SCAMS. I am now committed to calling them as many times and they called ME! Good consumer attorney in Texas turns that tape into cash for you.


July 2008    These people are claiming  I owe money on a Discover credit card I never had. They explained to me that they were a investigation company working for Marray, Bradshaw & Assoc. They said I am a co-signer for a Mrs Sheila ###. Sheila ### is my deceased x-husbands widow; I was getting ready to call and accuse her of forging my name for a credit card (glad I didn’t). I don’t think these people realize the family problems they are causing. How did they connect me with her? I haven’t heard from her in over 2 years. They have all my personal information including my ss#. When I explained to them that I would not pay the money on a forged credit card they tried to scare me into paying by threatening to have me served with a court order. This all seemed very odd so I called Discover Credit Card and was told I never had any outstanding debt with them. When I called RSI back I questioned them about the date the credit card was issued. The date was years before I ever met Mrs Sheila ### I told RSI I was going to contact the FBI and they were very rude with me and told me I will be served within 72 hours for a court date if I didn’t settle with them for $1436.35. I researched the phone number they called me from (678-916-5966) and came up lots of info. Georgia Police told me to contact my local police, who had me contact the States Attorney’s Office who had me go to their website and file a complaint. I guess no one cares about the scamming these people are doing and the illegal money they are making off of innocent people. As with the others who wrote in, I also was given a case # and the option to settle out of court to avoid a judgment against me. I wonder if the employees of RSI even know they are working for a scam artist!


July 2008    have to add my story to this list. Last night, I received a call regarding a debt more than 10 years old. The two people I spoke with got upset when I asked for a website or some evidence to prove they were legitimate. I finally exited the call after stating that I would NOT give my financial information over the phone without verification from the collection company. Looking online, I found HUNDREDS of complaints of people saying the same thing about this scam about a civil suit/legal action.

Here's where the story gets interesting. They called back tonight and left another message. I called them back and said in no uncertain terms that I would not be dealing with them as I had researched their "company" and found there was no Murray, Bradshaw and Associates, and told them not to call me back. When I got done with my little speech, the guy on the phone said "WHAT ARE YOU GONNA DO?!?! WHAT ARE YOU GONNA DO IF I CALL YOU BACK RIGHT NOW AT <###-###-####>?!" I ended up hanging up on the guy. No mention of 'I don't know where you got this info, but we are legit, etc, etc. ' This is absolutely a scam.


July 2008    I received a message on my voicemail from a Lisa Ford claiming to have been hired to "find me". She claimed to have done a background check using my SSN and that was how she was able to get access to my phone number. She claimed that I am a primary defendant in a civil lawsuit and that I have 24 hours to return her call otherwise the case would be turned over to the McKean County Courts of PA. I have never been to McKean County and have done nothing wrong to have any lawsuit filed against me. After reading the other complaints on this site, not only will I not call them back but I will be placing a fraud alert on my credit report. Do not trust this scam!! Something legally must be done against this company.


June 2008   I got a call from Brook at 678-916-5965 on behalf of Murray Bradshaw & Associates regarding a past due discover account for my brother. This account was not on his credit report nor does he acknowledge ever having the account. They were able to provide the last four digits of his social security number and his previous address, but when I asked them to adhere to the fair debt collection practice act they transferred me to the director Mr. Bradley who was rude. He was upset that I was not my brother and his associate disclosed who they were working for. Please report them to the proper authorities.


June 2008   I have gotten three calls from RSI within the last month. Two within the last two days. Both callers claimed to be "Mrs. Ford" yet the voices were different. The first time they claimed my son had a unpaid debt in collections. I could keep this out of court if I settled with them. The second time they said they had a summons for him for a criminal action that took place in Geery County, Kansas. My son has never BEEN to Kansas! What's more, my son is a state employee, has never had a credit card and pays everything in CASH! The first time they called I was suspicious and gave them no information but immediately called my son who said this was a well known scam. He sent me to several Google sites where I could check it out. When they called these last two times I confronted them each time upon which they became belligerent and said they would see ME in court?! They claim to be from Ga. but a number search said they were in Buffalo, New York. They refused to give me any information as to their location or physical address nor specifically who was owed. I asked to speak to a supervisor and was hung up on. I have reported this to the FBI and I'm hoping something gets done about this. I could see where someone less informed or an elderly person would fall into this scam and unwittingly send these scammers their money.


June 2008   They called at my previous address and said there was a criminal matter to settle. I was passed the information and called them using *67. The 1st time I just told them flat out that I knew this was a scam and the guy said "M'am you could just keep that to yourself" and hung up on me. The second time I returned their call I refused to verify my name and told them I just wanted to know what this was about. The woman "put me on hold" and hung up on me. I called right back and spoke to a guy who finally told me that it was a credit card debt. I said that maybe it was from over ten years ago when I was in undergrad. So I just told him who would I talk to about settling the account. He told me that he didn't handle it but he would transfer me. Got another guy who when I told could I get something in writing verifying that I owe this money he said "We don't do that m'am". Then he started on this spill about making sure that there are no mean animals or hostile parties when they come and serve me for court. I've always been able to get something in writing for any company I've ever owed money to so this strikes me as shady. And the guy said that a lawyers office had bought my debt and was trying to collect on it and my friend who's a lawyer said that law firms don't do that. What can you tell me about this company RSI 678-916-5966 are they on the up and up?  Nope.


June 2008   These people are the SCUMBAG of the earth - right down there next to child molesters. They called my Mom telling her that I was being sued in a very serious matter and needed to call them back. Long story short, after speaking with "Investigator Maxine Billings", I am told I must pay $5800 for a Discover card (from 11 years ago that wasn't even on my credit report anymore!!!) or I would be sued in court. I panicked at 1st, but after research - I discovered it's all a load of crap. What angers me the most, is I am 7 months pregnant and these scum had me in a state of panic! I came really close to agreeing to pay this $$$, but thank goodness I found this site and also another helpful link. PLEASE - THESE PEOPLE ARE SCAM..errr SCUM ARTISTS  DO NOT EVER GIVE THEM YOUR $$$$!


June 2008  Thanks so much for your website and info on these pathetic crooks. I received a voice mail yesterday from a woman saying she is "Jamie Clark, RSI Claims Processor" and that a civil complaint had been filed against me, etc. My caller ID said her number was "936-559-2200", but in her message, "Jamie" told me to call "678-916-5966", and that the complaint number is, "BS3827". They apparently do have a sense of humor, by starting the complaint number with "BS", since it is just that.

Today I received yet ANOTHER voice mail from a different woman who sounded like she said her name was, "Sarah Buckingham". She read the same scripted message about a civil complaint being filed against me and told me I need to call "678-916-5966" in regards to complaint number, "BS3827".

I have both of these voice mails saved, and if you need them I will send them to you.

I Googled "678-916-5966" and found that a TON of ppl are complaining about this scam. I did a reverse lookup on http://www.anywho.com, and "936-559-2200" turns out to be http://www.etechinc.com in Texas:


1903 Berry Drive  Nacogdoches, TX 75964
936-559-2200   800-397-1083  Fax: 936-559-2225.

106 N. John Redditt Drive  Lufkin, TX 75904
936-633-9200  800-537-3809  Fax: 936-633-9218.

353 Pasadena Town Square Mall  Pasadena, TX 77506  (713) 475-2174

4243-D Northlake Boulevard,  Palm Beach Gardens, FL 33410
Tel: +(561) 627-7988, Fax: +(561) 627-3218.

The FBI takes an interest in pre-texting or caller ID spoofing.  You might wish to forward your information to them.


June 2008   This is my odd finding for the day...An 'Investigator' called me today threatening 'Legal action" the phone # is 678-916-5965 -google that # and read the long laundry list before you call them if they call you-ignore it, and file a complaint. they say they are in Snellville Georgia, but the address is really a UPS store. These people are threatening a lawsuit and claim to be 'investigators'- they are trying to get information for identity theft...
phone # in Question 1-678-916-5965  Â Madison Brooks and Mr Bradley claim to be 'investigators' for 'National security' threatening me with 'legal action' names also associated with them... Trevor McKinney Mr. Fortson

These crooks are really operating in New York and are associated with this address: 3835 Bailey Ave, Buffalo, NY 14226, so file a complaint with the New York New York Attorney General at http://www.oag.state.ny.us/complaints/complaints.html or call 800-771-7755

I have filed a complaint with the FBI, the Attorney Gen. and the BBB. make sure you let anyone know who may give in to their threatening behavior, they are very mean, belligerent and could be intimidating to some...
These guys are not afraid to cross the line - but we understand the Feds are looking at them.


June 2008   On May 22,2008 My grandmother got a call from RSi asking for me, she told them I wasn't home and gave the phone to my husband. The man On the phone introduced himself as investigator James morell, calling regarding a credit card dept that was mine from 99-2003 for almost 4k and that I was going to be sued in civil court for c.c. fraud and could be settled over the phone for $1,900, and I wouldn't have to go to court. My husband agreed to it with a $200.00 deposit on it and would my the rest in payments. He called me @ work and told me about this and I need to call this guy.. When I called this man he was very rude and degrading on the phone telling me to just confess to this problem. I kept telling him over again and again that I didn't have a discover card from 99-2003, but he wouldn't listen to me and eventually he hung up on me. I called an attorney and went to talk to him. He felt It was all a scam. We also went to the bank and canceled my husband debit card. On May 28th mr morell called my home left a msg on my machine stating they tried to process my payment but it was sent back to them and that I needed to get in touch with him within 72 hrs. I called him back @ 678-916-5965 he was gone so I spoke with someone else I couldn't understand his name but I told him that I wasn't paying anything that it was a fraud and I tried to tell him that my attorney told me that they couldn't sue me for something over 5 yrs old but he hung up on me. On May 29th Mr. morell called me and stated on my machine that he has filed the papers with my county and I would receive them 7-10 days to seize my property and good luck in court. I have contacted the local police and they are investigating it. I have also contacted the ftc,  attorneys general. These people need to be stopped.


June 2008   I received a voice mail from 678-916-5966 from a man identifying himself as Kevin White and referring to a case # DCR44010 wih my sister's name, Linda **. My sister has not lived in California for 30 years. I called and asked what it was concerning and was told that several civil complaints had been filed against Linda ** and demanded that I give her phone number and address. He would check to see it was the correct Linda ** if I gave him her SSN. When I refused he started yelling and swearing at me!! I hung up then called back and asked to speak to his supervisor. He then said he was the boss, got VERY offensive and I returned the favor as I hung up. I had no doubt this was a scam but it REALLY pissed me off to be called names. By the by, I got a letter from an alleged debt collector about a cell phone debt that didn't exist. I called the number on the letter and was given this same kind of bullsh** behavior. He said he would file suit, I said do it and I never heard from him again.


June 2008   The company called me and said they were going to issue a warrant for my arrest over a debt that is more than 14 years old. When I told the guy I wanted something in writing he said he would email me or fax me something over. I got disconnected and I called them back after I called my lawyer and said that I was going to take whatever they sent me to my lawyer and the guy hung up on me. DON'T BUY THEIR LINE OF BULL....IT'S A SCAM!!!!


May 2008   First, I'd like to write that I'm really glad I found this site! Second, this agency called my aged (76 yr. old with a heart condition) mother, threatened, abused, bullied and intimidated her over a period of several weeks demanding payment and information about me. Three individuals (a "Mr. Lyle, another female and a "Carrie Green") on 5 separate occasions lied about who they were and misrepresented themselves as court officers, mediators, and attorneys then threatened to come to her home and beat her door in. She ended up at the doctor's office. When she got in touch with me, I immediately phoned them and demanded they stop calling her and after learning that they were a scavenger collection agency trying to collect a debt I never owed from Citibank (never had a card from Citibank and any applicable sol has run as they stated this debt was supposedly incurred in a state I haven't lived in for 6 1/2 years), I immediately contacted the FTC and filed a complaint for violations of the FDCPA and am filing a complaint with the NY, VA and FL attorneys general offices. I actually had to call my local sheriff's office because they told me I was being arrested. They really had me going. When I demanded a business address they gave me the following:

RSI Claims Processing Services    2483 Heritage Village   Suite 16324   Snellville, GA 30078

I found out on another website this is actually a UPS/mailboxes etc. office. I also checked the GA Corporations Division and this company is delinquent in its corporate filings (meaning they haven't paid the annual fee or filed a corporate return for this year in that state and may have their ability to do business there revoked).

Other websites have posted links to lawsuits filed in various states and I would like information on 3:2008cv00134 filed here in Richmond, VA so we can expand the class and put this criminal scum out of business. I have a legal background and I can do a lot of work and research on my own.


May 2008   The people who called are from Murray Bradshaw and Associates also DBA: CMC Recovery. The phone number and vague threat was left on my parents' answering machine (not mine) stating to call Investigator Kelly Baker and reference a Case number COVXXXX. The number they left was 678-916-5965 a Georgia number, stating they were going to file a suit if they didn't get a return call in 72 hours. So, I called them back. The man I talked to said they called to tell me I owed an old debt (which I thought I paid) that is 10 years old. I cant find it on my credit report, and if I didn't pay it, they would have the sheriff at my door in 72 hours to serve me with criminal charges.

The debt amount they told me I owed was about $300 but the man I talked to told me with fees etc that it was now $1866.91 and their client would have me arrested for breach of contract and Attempt to defraud a bank with malicious intent. The name he gave was Cedric Fortson at extension 111. If I paid the 'credit agency the law firm works with' $984.37, I could be cleared of the debt and I wouldn't be arrested!! The guy on the phone was very scary, kept telling me that they were going to bring criminal charges against me and named off the county court information. Then, he told me that he was basically the intermediary between the credit card and the court and this was my last chance, put on a very smooth speech where he came off as a really nice intermediary. He hardly let me get a word in but scared the life out of me. He rambled on about how sometimes collection agencies mail can look like junk mail and people often throw it out. Then I asked about a statute of limitations on old debts; in Connecticut it is 6 years. He told me that they weren't a collection agency and this was criminal charges, so the statute would not apply. After agreeing to pay, they asked several weird questions about whether anyone in my home had a felony record in the past 6 months, if I had dependents, and if I was employed and paid weekly or biweekly.

They told me that they would accept a payment through the agency they work with and this would stop legal action. They transferred me to another line and said they were recording the phone call. I asked what information I should see on the draft payment - they told me it was CMC Recovery Services, 2483 Heritage Village Suite 16-349 Snellville, Georgia. The bank draft is post dated for May 23. They now have all my bank information including my drivers license number.

My fiancée arrived home shortly afterward and I told him what happened. He told me I should have gotten the information from the company and researched who exactly they were before telling them anything. He is right. Well, I researched after the fact - There are many bad things about these guys, especially if you search for the other associated agency (CMC recovery). I also looked in the Georgia Bar association's directory and could not find any reference to either attorneys last name with a business of Murray, Bradshaw, and Associates.

I could not find a single positive thing anywhere about these people. I could not find anything saying they were legitimate or a good business - and I now KNOW what they were doing by calling and leaving the message they did was illegal. I found nothing but bad things about these people and now I am scared for different reasons - they have my information. I cannot tell if I truly owe this to begin with since its an old debt that does not appear on my credit report. If I owe this debt obviously I am doing the right thing in trying to get it paid- however, they basically extorted money out of me.

So - I closed my bank account. Had to order new checks. New information for my payroll. Not sure what to do about my Driver License number though. Its a mess. I am in the process of requesting freezes from all 3 bureaus. DON'T FALL FOR THIS LIKE I DID!!  Good for you!


  April 2008

I was left a voice mail by Trevor McKinney telling me that there was a law suit that was filed against me by Discover. This card balance was transfer to another Credit Card and paid off over 2 years ago. He was very threatening over the phone. He also called my brother and when my sister in law returned the call, he disclosed all information, my name, that I was being sued over thousands of dollars and wanted to talk to me immediately. When I called that afternoon, Trevor McKinney was no where to be found, but spoke with Donald Bradley who states he is the manager, wanted to take me to court for $5000.00 but, wanted to settle for $1000.00. Doesn't make sense!!! I was so scared that I agreed and he transferred me to auditing where they recorded the conversation, asked for my credit card # and drivers license # and address. I was so scared that I gave this info because they told me that the sheriff would come to my work. After doing research, I emailed the real company "National Service of Process" with the address I was given by FAKE company and was told that they are not affiliated with there firm. I have in the mean time notified my bank and put an alert out for credit agencies.
Caller ID: 1-678-916-5965   Caller: National Service of Process  Caller Type: Collection Agency


  April 2008

Apparently the Georgia Attorney General's Office has gotten so many complaints regarding RSI Investigative Services that they have been forced to respond on 800-notes.com:  

Please do not call me about this number! I'm not sure how my name got on this list, but my office is not an investigatory agency, and there is nothing I can do except refer you somewhere else. I don't even know if these people are located in Georgia. They may be simply using a mail drop and telephone router.

If you want to file a complaint with the appropriate Georgia state agency, go online at:

http://consumer.georgia.gov/02/oca/home/0,247 ... FB5B310E5612422

Good luck!

Sid Barrett   Office of the Attorney General


  March 2008

These crooks are really located in Buffalo, NY and operate under many aliases. You'll see a few addresses associated with this outfit. One address in Georgia -- 5295 Stone Mountain Hwy, Stone Mountain, GA 30087 -- is actually the location of a Mail Boxes, Etc. storefront. In other words, Claims America's Stone Mountain office was just a rented mail box.

Then, there's the Snellville address. If you go to WhitePages.com and do a reverse search on the 2055 C Scenic Highway North, Snellville, GA address -- http://www.whitepages.com/log_feature/listing ... ng_category=%21  -- you'll see that there are 22 listings, including this one:

Lamont Jerome   Owner, Claims America  2055 Scenic Hwy N, Ste C   Snellville, GA 30078-6167

The other 21 listings are mostly businesses -- all listed in Suite C. That usually means one thing: the address is a mail box rental location.

Sure enough, a little checking shows that 2055 C Scenic Highway North in Snellville Georgia is a UPS Store location. The UPS store, among other things, offers mail boxes for rent.  Here's the listing:  http://www.superpages.com/cities/mtg/wifi-1293290

So don't let these scammers worry you. It's a handful of petty grifters hiding out in Buffalo, NY trying to swindle you out of your money.  Ignore their illegal threats and report their extortion attempts to the following:

1) Your local police

2) The FBI at https://tips.fbi.gov

3) Your state's attorney general, the contact information for whom is at www.naag.org

4) The Georgia Attorney General, to the attention of Sid Barrett, Senior Assistant Georgia Attorney General at sid.barrett@law.state.ga.us or 404-656-3202

5) The New York New York Attorney General at http://www.oag.state.ny.us/complaints/complaints.html or 800-771-7755

6) The Federal Trade Commission at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01


  March 2008

These victims of CMC Recovery-Claims America-RPI are seeking damages in federal court:

http://dockets.justia.com/docket/court-txsdce ... case_id-503123/
http://dockets.justia.com/docket/court-alndce ... case_id-117733/
http://dockets.justia.com/docket/court-vaedce ... case_id-227177/
http://dockets.justia.com/docket/court-gandce ... case_id-148900/
http://dockets.justia.com/docket/court-nmdce/ ... /case_id-14724/


  November 28,  2007 

I received a voicemail on our home phone today from a "Investigator Karen DeMartino" with a return phone number of 770-881-7088. The message was for a name that we'd never heard of before. She left a case number and repeated several times that they were filing a claim against us in court if we did not return the call. When I called the number, all I got was an answering machine. I left a message explaining that they clearly had a wrong number and that they should train their people better because attention to detail should be important to them. We've saved the recording should anyone need it. Initially we had thought it might have been a police officer working a police report we had made a few days earlier about an attempted break-in of our home and that she just had her wires crossed and thought we were the alleged criminal. When I looked up the number, I found this web site and learned otherwise.


  November 9,  2007 

I have received two calls from 'Cellular Call 770-881-7088'... 1st on 11/06/07; asking for a person I do not know... 'agent Scott Freemen' left a rather ominous message 'civil case in your county... must call ASAP' and left a case number. I called back; asked for him; had to give case #; put on hold, forever. I called back; told 'Maxine' i did not know person, and please remove this (my) phone #... she got quite snippy and said 'i get your point...and don't ever call this number again!' today, same #; I answer; a man asking, again, for someone not at this number... i asked his name and company... 'Scott Freeman; private investigations'... as i began telling him I'm researching this company--CLICK--. Concerned that I hadn't recorded my request to 'do not call'; i called back; went thru the maze of recorded messages; on hold; left my message. I called back to get a 'live agent' and did... told her what happened... she said 'well, if you'd quit running your mouth and give me your case number...' i explained i did not have one from the second call, and I informed her that i was recording this message for my records... she asked for my phone number; I said 'you don't have called ID? She said, 'yes, now look at it that way... don't call back here.'
These calls are quite disturbing and their website is even more disturbing as to the information they claim privy to.


  November 8,  2007 

In late October, both my father-in-law and his wife were contacted by a woman identifying herself as Investigator Taylor and she was calling to find out any information regarding my whereabouts and that they were seeking me to pay an unpaid credit card debt. Two days later I was contacted at home by "Investigator Karen Demartino" claiming she was calling on behalf of Providian and their attorneys Murray, Bradshw & Associates ( a firm I can find no record of). She stated that a Visa credit card had been sent to an address that I had not lived in since 1994 in May of 1999 and in 7 months the card had been run up to more than $6000 and no payment had ever been made. She claimed she had an application with my signature on it and asked if I had been served my papers as they were taking legal action against me. I explained to her that my ex-wife had gotten the house at that address in our divorce in 1995 and that if a credit card was sent there then it would have been used by her. She stated that I would need to file a police report for identity theft and she would send me paperwork pertinent to this account via priority mail. Yesterday I received the letter stating that several attempt had been made by collection agencies to resolve this debt and that unless full payment was made within 10 days of the postmark on the letter that they would file suit against me. There was no notice that this was a letter from a debt collector and the was a very ominous sentence at the bottom in bold underlined caps "THIS IS A DEMAND FOR IMMEDIATE PAYMENT". I called Claims America the same day and was transferred to Hans Gould who identified himself as the "Settlement Director". I explained to him that I did not live at the address they say they sent the credit card too and that at that time I did not have a Providian account. I currently have a WaMu/Providian account that is current but I am not sure if there is any affiliation. He told me that my signature had been verified through state government records.

I can see several things wrong with this whole situation:

1) They discussed this with unauthorized third parties - ie. my in-laws

2) They do not have any mention of being a debt collector on their correspondence to me

3) Their letter states that I have only 10 days to make payment with no mention of a 30 day response required by law with the right to have a Verification of Debt or to dispute this debt

4) The last activity per my credit reports show that this account was opened in 7/99 by Providian Financial and the last reporting was 12/2002. That should mean that regardless of where, how or whom opened this account, the 4 year Statute of Limitations has expired.

5) The highest balance shown on this account was $3555 but they are demanding almost $6400

After reading the many comments on this site, I have drafted a Cease and Desist letter which I will be sending out immediately. If they file suit I'll be waiting for them on the courthouse steps. Mr. Goulds told me during our conversation that I sounded like a man with integrity, a quality that he is sorely lacking.


  October 18,  2007 

Came home from work to find a message on my answering machine from "Claims America" looking for my mother and threatening civil action if the phone call wasn't returned. I called my mother & she said she got the same call & message on her answering machine threatening civil action if the call wasn't returned. She erased her message but I saved mine--I don't think they can say that kind of thing on the phone, right? The debt was for a car my mother signed for back in 1996 for my brother but unfortunately he fell behind on payments & had it repossessed in the summer of '98 or '99 (can't remember which year) She received no written correspondence from these people & out of the blue she gets this call threatening legal action!


  October 18,  2007 

My story is similar to the many published concerning Claims America. I was threatened with legal action if I did not pay 1 of 3 totals I was given. I was told 1000.00+, then I was put on hold to see if they could ask the "attorney" to settle for 432.01. I was told if it went to court, I have to pay 6500.00. I was also told they were going to garnish my wages. I said send me something in the mail and each person refused. I was given the name of Maxine Billings. She claimed to be helping me but tried to make me give her my information without sending me anything. When I refused to give credit card information they hung up on each time. I would call back and went through the same thing time and time again. I think this is a scam and needs to be investigated. If they are a true company, they need provide consumers with proof.


  September 25,  2007 

TODAY I RECEIVED A PHONE CALL FROM A COMPANY NAME CLAIMS AMERICA STATING THAT I OWED AN OUTSTANDING DEBT TO LEVITZ FURN. STORE WHICH IS NOW OF BUSINESS. THEY SAID I OWED $XXX.XX, AND IF I DID NOT RECONCILE THIS DEBT TODAY I WOULD BE FACED WITH CHARGES AGAINST ME, AND GO BEFORE A JUDGE WITH COURT COSTS OF $XXXX.XX. THEY ALSO HAD MY LAST FOUR DIGITS OF MY S.S. # WHICH IS VERY SCAREY. THE MAN I SPOKE TO FIRST TOLD ME HIS NAME WAS VINCENT SKYLARK. HE PUT ME THROUGH TO A WOMAN NAME MARY BAXTER WHOM I SAID I WOULD CALL HER BACK. WHEN I CALLED BACK I ASKED FOR THE ATTORNEY'S NAME THAT I WANTED TO TALK TO HIM. SHE TOLD ME TO HOLD ON AND SHE WOULD SEE WHICH ATTORNEY WAS HANDLING MY CASE. THEN ANOTHER MAN GOT ON THE PHONE. I ASKED HIM IF HE WAS THE ATTORNEY, AND HE SAID HE WAS THE GO BETWEEN ME AND THE ATTORNEY. HE SAID HIS NAME WAS HANS GOULD. I ASKED THE ADDRESS FOR THEM AND HE GAVE ME THE FOLLOWING ADDRESS. CLAIMS AMERICA, 2055 C 349 SCENIC HIGHWAY, NORTH, SNELLVILLE, GA. 30078. HE THEN SAID THAT HE WOULD HAVE THEM SEND ME A COPY OF MY SIGNATURE ON THE AGREEMENT MADE WITH LEVITZ, AND WHAT IT WAS THAT I PURCHASED FROM THEM. I SAID OKAY, AND WHEN I SEE THIS I WILL LOOK IT OVER, AND DECIDE IF I WOULD PAY IT. HE SAID THEY NEEDED A BANK ACCT #, OR A DEBIT CARD #, OR A C.C. #.TO VERIFY PAYMENT. I SAID NO BECAUSE I WOULD NOT GIVE THIS INFORMATION OUT OVER THE PHONE. THAT I WOULD SEND A CERTIFIED CHECK TO THEM IF I PAID. HE SAID THEY COULD NOT ACCEPT A CERTIFIED CHECK ONLY ONE OF THE OTHERS. AND I WOULD HAVE TO PAY IT TODAY. I SAID NO BECAUSE I WOULD NOT GIVE THIS INFO OUT OVER THE PHONE. HE THEN SAID THAT I EVIDENTLY WANTED TO FACE COURT CHARGES OF MORE MONEY AND DID NOT WANT TO RECONCILE THE MATTER TODAY SO THEY WOULD SEE ME IN COURT. AND THEN HE HUNG UP. THE PHONE NUMBER THEY GAVE ME WAS 770-881-7088. BECAUSE WHEN I CALLED BACK THEY ANSWERED CLAIMS DEPT. AND THE PHONE WAS ANSWERED BY THE VINCENT SKYLARK. HE ALSO SAID HE NEEDED TO VERIFY MY EMPLOYMENT, MY MORTGAGE, ETC.


  September 12,  2007 

This company must stop their illegal and unethical claims practices:
* Use of threats of violence or harm against the person, property, or reputation
* Repeated use of the telephone to annoy someone
* Threatening actions, such as a lawsuit, will be taken against you, which legally may not be taken, or which they do not intend to take
* Failure to identify themselves as a debt collection agency
* Failure to identify the purpose of the call
* Failure to advise you of your rights
* Failure to maintain required collection agency licenses


  September 12,  2007  BBB Reliability Report

Civil Claims Asset Investigation Services
5295 Highway 78 Ste D156
Stone Mountain, GA 30087-6416
Telephone: (770) 881-7088

Principal: Mr. Hansford Goulds
Customer Contact: Mr. Hansford Goulds - (770) 881-7088
Employees: 1
File Open  January 2007
TOB Classification: Collection Agencies
BBB Membership: This company is not a member.

Based on BBB files, this company has an unsatisfactory record with the BBB due to unanswered complaints. The company has resolved some complaints presented by the BBB, however, the company did not respond to other complaints.

The BBB processed a total of 14 complaints about this company in the last 36 months, our standard reporting period. Of the total of 14 complaints closed in 36 months, 14 were closed in the last year.


  May 1, 2007 

Two weeks ago, my mother received a message on her answering machine. The caller identified himself as an Investigator Brady with Civil Claims Asset Investigator Services (CCAIS), requesting I call him immediately or else he was going to contact the sheriff's office where I live to have me served with a subpoena. I called the number  (770-881-7088) and received an answering machine saying  I had reached CCAIS. I  did an internet search on both the number and the company. The phone is listed as a cell phone based in Adairsville, Ga and that the registered service provider is new Cingular Wireless PCS; the establishment search led me here and alerted me this may be a scam.

Today, my mother received another call from Investigator Brady and again he told her that he was going to have to contact the local sheriff's office if I did not reply. This time I returned the call. A gentleman answered and said I had reached "Claims America." I asked if they were not CCAIS. Initially, the man said he had no idea; upon our further conversation he said they may be a division of CCAIS but he was unsure. He also initially said that Investigator Brady was unavailable and in a meeting and that he could find no record of my name in their computer database. I told the man I would wait for however long it took to speak with Mr. Brady. At once, Mr. Brady was available. He too denied that they were with CCAIS and also said that without a case number he had no idea who I was or what I was calling for. At first I asked him for his full name. He would not give it to me. I also asked what kind of investigator he was and if he was licensed. He would still tell me nothing. I questioned him repeatedly for some information regarding their location and he finally gave me the following address: 2055 C 349 Scenic View Highway North, Snellville, Georgia, 30078. He also suddenly was able to tell me that the call was regarding an old debt. He said I had an outstanding debt with Bankfirst Mastercard in the amount of $2,244.07 occurring from 1999 to 2003. He gave also gave me an account number. I told him that I neither had knowledge of this debt nor did it appear on any of my three credit reports (I recently requested copies of all three of my credit reports as I am trying to refinance a home, and I checked as I was speaking with him.) He next asked me if I intended to make restitution now or if I planned on disputing it. I asked him how to dispute the debt, but he did not tell me.


  May 1, 2007 

I received an ominous sounding voicemail message from someone who identified herself as investigator Francis Valentine with “Civil Claims Asset Investigative Services” She stated  a complaint had been filed in her office against me and it was imperative I contact her within 48 hours or it would be turned to the court for legal action against me. She left a phone number that contained too many digits and it was necessary for me to search the directory for a proper number. When I finally reached her office, someone who would not identify herself asked for my social security number to verify my case number. When I refused and asked to speak with Ms. Valentine the woman hung up the phone. At that point, I found your website and the comments posted by others who had had similar dealings with this company. I phoned Ms. Valentine again and asked that she contact my attorney directly regarding this matter. Within 10 minutes, I received a call back from her office to inform me (without ever having provided any additional information to them) that they had determined I was the wrong party (they were looking for someone by the same name born in 1932) and had been cleared in their investigation.


  April 17, 2007 

I was recently contacted by a new agency, Civil Claim Asset Investigator Services, of Georgia, Atlanta, regarding the same claim that Reynold, Jacobson and Sloane contacted me about last year. They used the same scare tactics, threats of subpeana and jail if I did not pay the debt. I told them to contact me by mail with all of the information and I would reply but of course they didn't like that. After getting the run around from them, I told them I know that they are running a scam and if they continued to contact me or my friends I would pursue them for harassment. He then hung up on me. Beware, I think they have moved to a different location and name but same game. The phone number they left for me is (404)474-3377. I did a reverse directory search and found out they are located in Georgia, Atlanta under the name Civil Claim Asset Investigator Services but was unable to get any further information.


  April 4, 2007 

A Mr. Irvin Bosh contacted me this afternoon and gave me approximately 1.5 hours to pay $xxxxxx, which he said was reduced from $xxxxxx regarding a credit card issued in 2001 and charged off in 2003. Mr. Bosh stated that if I did not pay this amount using check by phone by 3 PM EST this afternoon, he would issue a court order through the local Sheriff's Department here in my county, charging me with 2 accounts of fraud. I contacted my lawyer, who advised me to call Mr. Bosh back and advise him that I did not owe the debt, as I have never received anything in the mail regarding this, especially from this company. I contacted Mr. Bosh and advised him of this, also asking that he send me proof of his claim in the mail. Mr. Bosh advised me that the court order summoning me to court would be sent via fax tomorrow morning to the County Sheriff's Department and told me that if I did not appear in court as per the summons, that a bench warrant would be issued for my arrest, and they would be actively pursuing fraud charges against me. He further stated that an additional $6500 in court charges would be tacked on for my refusal to settle today. I again requested that he send me proof of my debt through the mail, and he refused to do so, again threatened me with legal action via the court order that will be issued tomorrow, advised me to have a good day, and then hung up on me.


  September 8, 2006 

These people have been calling my father for six months about "a legal case"...even after my father told them that neither do I reside at his home nor does he see me that often.

This past week "Investigator Burns" called him again and stated it was a "legal case" and that I would "lose my voluntary right to defend the case if I didn't contact them within 48 hours". My father took the "case number" and the phone number, and commented to me that this was highly unusual behavior for a police officer (they had obviously left that impression with my father).

I called the company and requested the company's name. After providing the above information, they requested a case number. I provided the case number given to my father, and I was transferred to a John Anthony.

John Anthony would not provide me with any details unless I confirmed my identity by confirming my SS #, which, of course, I refused. He insisted, and I continued to refuse.

After a bit of going back and forth, I told Mr. Anthony that I didn't know who he was or what he wanted and that I would not provide or confirm my SS # to/with anyone. I told him to discontinue calling my father and if he persisted then I would turn the harassment matter over to my attorney. Mr. Anthony said that he would speak to my attorney whenever my attorney called. My father has not heard from them since; however, I have him on alert to provide nothing and document everything.

This has completely hit me out of the blue (I don't have any "cases" legal or otherwise in which I am involved), so I decided to do a little digging about this company and found this website.

Who are these people? Whoever they are, they certainly are persistent about my social security number.


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