HEAD DEBT COLLECTORS:
Jack Lavin, CEO & President
Brian Cutler, VP & CTO
Steven Wilanski, Legal Counsel
Bud Says...
This group of low lives slip to a level unheard of before, in their quest to steal money from unsuspecting consumers.
Jack Lavin is CEO, President, and responsible for this organization of misfits and sleaze. He is the muscle behind this corrupt band of misfits and bottom feeders that routinely and illegally change dates of last activity on credit reports, file lawsuits on time barred debts, manufacture bogus documents for court filings.If you are a victim of the Arrow Financial Services scam and want to take action, here are the people who are involved:
Jack Lavin, President and CEO
Lavin has served as President and CEO of Arrow since 1995 and is responsible for leading the overall strategic direction of the company. Prior to joining Arrow, Lavin led the derivative, capital markets and corporate finance business units at Banker Trust. In his career, he also has served as head of Citibank's European treasury consulting group and established the international capital markets group at Drexel Burnham Lambert. Lavin earned his Bachelor's degree at the University of Wisconsin at Madison, and an MBA from the American Graduate School of International Management (Thunderbird).
Michael Valentino, Executive Vice President and CFO
Valentino joined Arrow in September 1999 as the Chief Financial Officer. He is responsible for finance, accounting, risk management and new business activities, including M&A. Valentino brings to Arrow nearly twenty years of investment/merchant banking experience in financing and advising specialty finance companies over a broad range of credit sectors. Prior to joining Arrow, Mr. Valentino was Executive Vice President at ContiAsset Receivables Management LLC and was head of financial controls for treasury operations at Morgan Guaranty Trust (now JP Morgan Chase). Valentino holds a B.S. degree in Accounting from the State University of New York at Albany.
Ronald Lavin, Executive Vice President and COO
Ron Lavin is responsible for overseeing Arrow's recovery operations across its four nationwide call centers, as well as managing key client relationships. Ron Lavin has more than 20 years of experience in the asset recovery industry, and has been with Arrow for over 15 years. Lavin holds a BS degree from the University of Wisconsin at Madison.
Brian Cutler, Executive Vice President and CTO
Cutler is responsible for the company's information technology infrastructure and technology strategy. He has nearly 30 years of experience in the receivables management industry and is an acknowledged expert in the industry's systems, software applications and technology.
Jeff Chen, Senior Vice President, Risk Management
Jeff Chen is responsible for the design, implementation and maintenance of all financial risk management and portfolio pricing models. Chen was formerly the head of the Structuring and Analytics Group at ContiFinancial and brings over 15 years of experience in banking and structured finance.. He is a Certified Public Accountant and holds a BS degree in Accounting from Binghamton University.
Don Lupo, Vice President, Finance & Capital Markets
Don Lupo oversees Arrow's cash and investment management, as well as managing its financing business.. Lupo holds a BS degree from Rochester Institute of Technology and an MBA from the Zarb School of Business at Hofstra University.
Steven C. Wilansky, House Counsel, Vice President
Steven Wilansky is responsible for management and oversight of Arrow's Corporate legal department. Attorney Wilansky has over 18 years of legal, collection industry and business experience, and has practiced law in both law firm and corporate environments. Steven Wilansky holds a BA degree from Cornell University and a Juris Doctor from The George Washington University National Law Center.
Barry Feierstein, VP, Business Development and Marketing
Barry Feierstein is responsible for Arrow's existing service offerings as well as the evaluation of the new market opportunities that leverage the company's unique capabilities. He is also responsible for managing and building the Arrow brand in the marketplace . Feierstein holds a BA degree from Tufts University and an MBA from Harvard Business School.
Joe Freda - Vice President and Controller
Joe Freda is responsible for Arrow's accounting, financial reporting and cash management functions. He brings to Arrow over 15 years of corporate accounting experience, including seven years in the audit and assurance. Freda is a Certified Public Accountant and holds a Masters degree in Accounting from DePaul University and a BA degree in Economics from the University of Illinois - Urbana/Champaign.
Mark Cavin - Vice President, Portfolio Management
Mark Cavin is responsible for Arrow's portfolio inventory across all of its operations. Prior to Arrow, he held various senior management positions at Union Bank of California . Cavin currently serves on the board of the Health Centers of San Diego, which operates 13 inner-city health care centers providing care to nearly 400,000 disadvantaged citizens in greater San Diego.
Paul Kottmer, Vice President, Human Resources
Mr. Kottmer is responsible for the management and development of Arrow's corporate and call center human resources departments. In this role, he is responsible for compensation, benefits, staffing, training and organization development. Kottmer brings to Arrow over 15 years of corporate experience, he holds a Masters degree in Industrial Relations from the University of Wisconsin and a Bachelor's degree from Mankato State University.
Why does Arrow have such a TERRIBLE reputation?
Arrow buys old debts for almost nothing, then goes after unsuspecting consumers with the usual threats of litigation, seizure, garnishment, etc. They have been know to illegally change information on credit reports (dates of last activity) make false statements on court cases and the other entire debt collector B.S. you hear and deal with on a daily basis.
Why would an organization like Arrow consistently involve themselves in illegal activity? Because it is a BIG money maker. Bottom feeders such as Arrow have the mentality that no matter what the circumstances were in acquiring debts, that they are entitled to a return on their investment. Nothing could be further from the truth.
The laws governing debt collection and credit bureau reporting are explicit in what entities like Arrow can do. Changing the dates of last activity on a credit bureau report, (something that Arrow regularly engages in) is illegal and consumers can take actions against Arrow and the credit bureaus that allow it.
REAL lawyers such as the consumer law professionals from the National Association of Consumer Advocates www.naca.net can assist you in going after Arrow Financial to protect your rights. Furthermore, Arrow’s bogus court filings can be challenged y NACA professionals.Consumers MUST understand that any pleadings by a bottom feeder AFTER they have purchased a defaulted account are hearsay and not admissible in court proceedings. Arrow employees will lie on affidavits and pleadings with statements they could never have any knowledge of. These lies and bogus filings should be challenged at every chance, they will never hold up. Consumers are encouraged to have their attorneys go after Arrow employees, make them testify to the truthfulness of their statements, watch them run, watch the cases be dismissed. See how many Arrow employees will NOT commit perjury for their employer. This is an excellent way to stop these phony pleadings and filings.
On your credit reports, challenge any and every entry placed on a credit bureau report by Arrow. In order to go after them and the credit bureaus, you MUST first challenge their reporting. That will take away their defense when you file legal actions for violating the Fair Credit Reporting Act. Arrow makes a LOT of money, you are entitled to some of it under federal law when they violate the law and your rights. The more lawsuits filed against Arrow, the better. Always use the REAL consumer law professionals from www.naca.net. Tell them Bud Hibbs sent you.Collection agency hit with record fine